Policies


Payments & Privacy

Your information is kept confidential through Paypal and Stripe, both reputable companies. I do not use your address information for anything other than shipping purposes. I do not use your email for anything other than shipping information and following up with you about your order. If you have any questions, feel free to contact me at kahlia.chase@yahoo.com


Returns

Returns vary buy product. Please note that since I offer free US shipping, you will not be refunded return shipping costs if you decide to return an item. Thank you!

Wall Decor

30 day return - If you are not happy with your item, it is incorrect or it has been damaged during shipment, please contact me as soon as possible via email on the contact page so we can discuss return/refund/exchange. I do not

Jewelry

60 day return - If you are not happy with your item, it is incorrect or it has been damaged during shipment, please contact me as soon as possible so we can discuss return/refund/exchange. I give more time for jewelry because it is worn and has more of a chance of being damaged. Please note that I do not allow refunds on jewelry if it is damaged because of water. I always recommend that you take any kind of jewelry off before you bath or swim.

Custom pieces

Please contact me via email in my contact page to discuss returns with custom pieces. I assess every custom return depending on the situation, item and amount of time the customer has had the item. Thanks!


Shipping

Shipping and processing times vary. Some products are made to order and some are ready to ship. Please see individual items for these details. US standard shipping is free with additional shipping options are available.

Please double check your shipping address to ensure that it is correct. I am not responsible to packages shipped to the wrong address. If you think your package was shipped an incorrect address, you may reorder or contact me with questions regarding custom/one of a kind pieces.