Policies

Each and every order is important to me. It is what feeds me, houses me and keeps me feeling grateful!  Each order is handled with care. If you have any questions at all, feel free to contact me.

Payments

Payment information is kept completely confidential. I do not share your information, period. The only time I will be contacting you is if you have contacted me, you have opted into my email subscription or if I am working with you on an order.

Processing

Processing times vary widely. Generally, jewelry takes anywhere from 1 - 2 weeks to create for you. Decor varies from 1 - 4 weeks depending on size and intricacy of the design.

You can find specific processing times in each individual listing. If you need something by a certain date, feel free to contact me and I can tell you a more specific time frame. It really depends on my order load. I will do what I can to get your package out in the time needed. 

Shipping

You can find shipping times on individual listings. US standard shipping is 2 - 5 days and US priority shipping is 2 - 3 days. International shipping is 3 - 6 weeks. Shipping upgrades available at check out. If you have ordered multiple items, your items will be shipped together unless discussed otherwise.

Please double check your shipping information. I am not responsible for items delivered to the incorrect address. 

Returns & Exchanges

Orders can be returned or exchanged within 30 days of receiving the item(s). Please note that I do not take returns on custom items. Custom items are any items that you have contacted me to make, this does not include the products already available in my shop.

If you or I have made a mistake ordering, please contact me right away. I would be happy to make things right! I would like to provide you with nothing less than 5 star service!

Reasons for returns, refunds or exchanges include damaged items in shipping, incorrect sizing(please refer to size charts) and items damaged from normal wear.  

I do not take returns or give refunds for items damaged from water. I provide you with jewelry care information on all individual products.

Questions of concerns?

Please let me know if you have any questions by filling out the contact box on the contact page.